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Banking Service Careers Academic Library

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Banking Service Careers

Many of the products we use on a daily basis, like checking and savings accounts, debit cards, credit cards, and loans, are the backbone of the banking industry. This course will provide an overview of how the banking system works, what the Federal Reserve is, and the technical and social skills needed to work in banking and related services. Students will explore career paths and the required training or higher education necessary and will gain an understanding of the basic functions of customer transactions (i.e., setting up an account, processing a loan, or establishing a business), cash drawer activity, check collection processes, and other customer service–related transaction

Business-Courses

Banking Service Careers

UNIT 1 – DESCRIPTION OF THE BANKING INDUSTRY

  1. Course Overview
  2. Overview of the Federal Reserve System
  3. The Money Supply and Monetary Policy
  4. Project: Fed Decision Making
  5. Banking Regulations and Oversight
  6. Project: Factors of a CAMELS Rating
  7. Quiz 1: The Federal Reserve
  8. Overview of Bank Charters
  9. State-Chartered Versus Federally-Chartered Banks
  10. Project: Open a New Bank
  11. Credit Unions
  12. Project: Compare and Contrast
  13. Quiz 2: Types of Financial Institutions
  14. Test
  15. Glossary and Credits

UNIT 2 – BANK PERFORMANCE

  1. Overview of Bank Performance
  2. Specific Criteria for Measuring Bank Performance
  3. Project: Bank Analysis
  4. Customers and Bank Performance and Profitability
  5. Project: Bank Ranking Analysis
  6. Quiz 1: Maximizing Bank Performance
  7. Overview of Financial Reports
  8. Project: Reviewing a Federal Reserve Report
  9. Income Statements and Balance Sheets
  10. Reporting Financial Information
  11. Project: Investigating Bank Violations
  12. Quiz 2: Financial Information and Laws and Regulations
  13. Test
  14. Glossary and Credits

UNIT 3 – BANK PRODUCTS

  1. Checking Accounts
  2. Project: Checking Account Comparison
  3. Savings Operations
  4. Project: Research Savings Options
  5. Banks and Technology
  6. Project: Bank Comparisons
  7. Quiz 1: Deposit Accounts and e-Banking
  8. Overview of Lending Products
  9. The Lending Process
  10. Project: Research a Loan
  11. Finding the Right Loan and Bank to Meet Your Needs
  12. Quiz 2: Lending
  13. Test
  14. Glossary and Credits

UNIT 4 – CUSTOMER RELATIONSHIPS

  1. Overview of Personal Financial Planning
  2. Services Offered by Banks
  3. Project: Financial Planning Services
  4. Technology, Personal Financial Planning, and Customer Retention
  5. Project: Explore Personal Finance Software
  6. Quiz 1: Personal Financial Planning
  7. Overview of CSR
  8. Project: Researching CSR
  9. Being Involved to Increase Profitability
  10. Designing the CSR Program
  11. Project: CSR Investigation
  12. Quiz 2: The Bank and the Community
  13. Test
  14. Glossary and Credits

UNIT 5 – BANKING AND CONSUMERS

  1. The Role of Bank Employees
  2. Project: What Do Bank Employees Do?
  3. Bank Employees and their Customers
  4. Project: New Bank Customer Service Code
  5. Building Relationships and Earning a Profit
  6. Quiz 1: Overview of Bank Employees
  7. Career Opportunities
  8. Project: Exploring Careers in a Bank
  9. Skills, Experience, and Education
  10. Project: Job Research
  11. Bank Career Trends
  12. Quiz 2: Bank Employee Careers
  13. Test
  14. Glossary and Credits

UNIT 6 – COURSE PROJECT, REVIEW, AND EXAM

  1. Review
  2. Exam